Last Updated: June, 2026
1. Introduction
Esmak Digital (“Esmak Digital,” “we,” “us,” or “our”) provides e-commerce development, mobile app development, marketplace development, store management, product sourcing, and related digital products through esmakdigital.com (the “Site”). This Privacy Policy explains what personal information we collect, how we use it, and the choices available to you. By using the Site or our services, you agree to the practices described in this Policy.
2. Information We Collect
2.1 Information you provide directly. Your name, email address, phone number, company name, project details, and anything else you submit through our contact form, strategy-call booking, or at checkout.
2.2 Payment information. Payments on the Site are processed by our payment gateway, Payonus. We do not collect or store your full card or bank account details — that information is handled directly by Payonus under its own privacy and security practices. We retain only the order information needed to confirm and fulfill a purchase (order ID, amount, date, and item purchased).
2.3 Automatically collected information. IP address, browser and device type, pages visited, and similar usage data, collected through cookies and similar technologies.
2.4 Communications. Records of emails, messages, or call notes when you contact support@esmakdigital.com or book a strategy call.
3. How We Use Your Information
We use the information we collect to deliver purchased digital products instantly; scope, deliver, and manage service engagements; respond to inquiries and support requests; send order confirmations and project updates; improve the Site and our services; and meet legal and accounting obligations. We do not sell your personal information to third parties.
4. Cookies & Tracking Technologies
The Site may use cookies and similar technologies to remember preferences, understand how visitors use the Site, and support booking and checkout functionality. You can control cookies through your browser settings; disabling certain cookies may limit some features of the Site, including checkout.
5. How We Share Information
We share information only as needed to operate our business: with Payonus, to process payments securely; with the hosting, email, and scheduling providers that support the Site; with professional advisors such as accountants or legal counsel where necessary; and when required by law, regulation, legal process, or to protect our rights. We do not share your information with third parties for their own marketing purposes.
6. Data Retention
We retain personal information for as long as needed to fulfill the purposes described in this Policy, including any legal, accounting, or reporting requirements, after which it is deleted or anonymized.
7. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, or loss. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on where you live, you may have the right to access, correct, update, or request deletion of your personal information, or to object to or restrict certain processing. To exercise any of these rights, contact support@esmakdigital.com. We will respond within a reasonable timeframe.
9. International Users
Esmak Digital provides services to clients globally. If you access the Site from outside the country in which our servers or service providers are located, your information may be transferred to, stored, and processed in a different country. By using the Site, you consent to this transfer.
10. Children’s Privacy
Our services are intended for businesses and individuals who are at least 18 years old. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact support@esmakdigital.com and we will take appropriate steps to delete it.
11. Third-Party Links
The Site may contain links to third-party tools and websites, including Payonus. We are not responsible for the privacy practices of third-party sites, and we encourage you to review their respective privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent revision. Continued use of the Site after changes take effect constitutes acceptance of the revised Policy.
13. Contact Us
Questions about this Privacy Policy or how we handle your information can be directed to support@esmakdigital.com.